Passeport et visa
Quels documents
Les documents de voyage dont vous avez besoin dépendent de plusieurs facteurs :
- votre pays de départ, votre correspondance et votre destination ;
- votre nationalité ;
- votre pays de résidence.
Nous vous conseillons de consulter le site Internet de l’ambassade du pays dans lequel vous vous rendez. Pour obtenir des informations détaillées et adaptées à votre voyage, consultez notre outil consacré aux documents de voyage.
Scan your travel documents
To help you save time at the airport, we offer a secure and user-friendly way to add your passport or ID document to your booking before departure. This lets us verify your travel document in advance, which can reduce manual checks at the airport.
You can scan and upload your travel document in several convenient ways:
- Using your phone: If you have the KLM app installed, you can scan your passport or ID directly with your phone's camera, so you won't need to switch between devices. If scanning this way doesn't work on your phone, please check if the KLM app has permission to use your camera in your phone's settings.
- Using your computer: If your laptop or desktop has a webcam, you can use it to scan your document. We recommend the handover solution below for better performance.
- No camera on your computer? We offer a secure handover solution: you'll receive a QR code that allows you to continue the scan safely on your mobile device.
The tool reads the Machine Readable Zone (MRZ) of your travel document. This is the two or three lines of characters at the bottom of your passport or ID page. This zone contains essential information like your full name, nationality, date of birth, and document number. It is the only part of the document used to extract personal data during scanning. Your photo is not used.
Please note:
In some passports, especially for married individuals, only the maiden name appears in the MRZ. If your booking uses your married name and your document's MRZ lists your maiden name, this might cause a name mismatch. To avoid issues, please ensure the name in your booking matches the name listed in your document's MRZ.
- We only request a travel document if it's required for your destination. For example, no passport is needed for flights within the Schengen Area.
- When a document is required, uploading it in advance allows us to verify it digitally, which can help you skip the manual check by an agent at the airport. For most destinations, we require you to scan your document if you're using My Trip.
- If your destination requires additional documents, like a visa, you might still need a manual check.
If you have a account with us, you can securely store your scanned passport or ID card. If only one document is saved, it'll be automatically linked to future bookings, saving you valuable time for each new trip.
- Uploading a scanned document is required when adding it via My Trip or your account, as this ensures secure and reliable verification.
- If scanning isn't possible, you can still manually enter your document details during online check-in or show your document to an agent at the airport.
The scanning technology is provided by Scandit, a trusted and secure solution. It's designed with privacy in mind and fully complies with GDPR and other relevant data protection regulations:
- All data is encrypted end-to-end during scanning and upload.
- Scandit does not store any document information.
- Your document is only stored temporarily in your booking, unless you choose to save it to your account.
- You remain in control of your data at all times. You can view or delete stored documents via your account.
Adding your travel document in advance is a simple step that can make your travel experience faster, easier, and more comfortable.
Obtenir un visa
S’il vous faut un visa, notre partenaire Sherpa peut s’occuper de votre demande moyennant des frais. Sinon, vous pouvez vous en occuper vous-même en vous adressant aux autorités compétentes. Pour vous enregistrer en ligne via KLM.com, vos documents de voyage (visa ou autre) doivent être complets.
Questions fréquemment posées
Oui, c’est possible. Dans les pays de l’UE et de l’espace Schengen, vous pouvez voyager avec une simple carte d’identité.
Dans les pays de l’espace Schengen, aucun contrôle de passeport n’est effectué. Vous devez cependant toujours être en possession d’un passeport ou d’une carte d’identité en cours de validité. Cela signifie que vous ne pouvez pas prendre l’avion avec un passeport expiré.
Certains pays exigent même que votre passeport soit valide pendant plusieurs mois après votre vol. Nous vous recommandons de vérifier la date d’expiration de votre pièce d’identité bien avant votre date de départ.